Contact Us & FAQ
Have Questions?
You can reach us directly at our support email. We typically respond within 24 hours.
Frequently Asked Questions
Find quick answers to common questions about our video downloader.
Do you store the videos I download?
No. We do not store, copy, or archive any videos on our servers. All content is delivered directly from the source platform's servers.
Is igdownload.app free to use?
Yes, our video downloader is completely free to use. There are no hidden costs or subscription fees.
What social media platforms are supported?
We support downloading videos from Instagram, TikTok, Facebook, X (formerly Twitter).
How do I download a video?
Simply copy the URL of the video you want to download, paste it into the input box on our homepage, and click the 'Download' button. You'll then see a preview and a link to save the video to your device.